FAQ
You can place an order directly through our website. Browse our collections, select your items, and follow the checkout steps. Payment options are displayed during checkout.
Shipping times depend on your location. Orders are processed within 0–2 business days, and delivery takes 3–4 business days. You will receive a tracking number once your order has shipped.
Yes. Once your order is shipped, we will send you a tracking number via email so you can monitor your delivery.
We offer free shipping on all orders within the United Kingdom.
To start a return, please contact our customer service team via support@simplybrit.co.uk. We will provide instructions on how to return your items.
Refunds are processed once we receive and inspect the returned item. It takes 7 days for the refund to appear in your original payment method.