Privacy Policy

Section 1 – How We Use Your Information
When you make a purchase, we collect the details you share with us, such as your name, address, and email. This information is needed to process your order and manage delivery. When you browse our website, we also receive your device’s IP address, which helps us understand your browser type and system. If you choose to receive updates from us, we may send you emails about our store, new items, or general updates. This is only done if you give us permission.

Section 2 – Consent
How do you give permission?
When you enter your information to complete an order, verify a payment method, or arrange a delivery or return, you allow us to use that information for the specific action you requested. If we ever need your information for another purpose, we will request your direct approval first or give you a clear way to decline.

How do you withdraw permission?
If you decide later that you no longer want us to use your information, you can withdraw your consent at any time by contacting us at support@simplybrit.co.uk.

Section 3 – Disclosure
We may share your personal information if required by law or if you breach our Terms of Service.

Section 4 – Shopify
Our store operates through Shopify Inc., which provides the system used to run our online shop. Your information is stored in Shopify’s data systems, which are protected by secure servers and firewalls.

Payments
If you use a direct payment method, your payment details are stored by Shopify. They follow PCI-DSS standards to protect card information. Your payment data is only kept for as long as necessary to complete your transaction. Once finished, this data is removed.

For more information, you can review Shopify’s Terms of Service and Privacy Policy.

Section 5 – Third-Party Service Providers
Some outside companies assist us with tasks like payments, shipping, or analytics. They will only access your information when needed to complete the service they provide to us.

Each provider has its own privacy rules, especially payment processors. We encourage you to read their policies so you understand how they handle your data.

Some providers may be based in a different country. When you complete a transaction through them, your information may be subject to that country’s laws.

When you leave our website or are redirected to another service, our Privacy Policy and our Terms of Service no longer apply.

Links
Links on our site may take you away from our website. We are not responsible for the privacy practices of those external sites.

Google Analytics
We use Google Analytics to understand traffic patterns and how visitors use our website.

Section 6 – Security
We take steps to keep your information protected. While no online system can claim perfect security, we follow established standards to reduce risks such as unauthorized access or misuse. When payment details are provided, they are encrypted through SSL technology and stored with strong encryption methods.

Section 7 – Cookies
Our website uses Cookies for basic site functions, performance improvements, and analytics. Shopify also uses Cookies as part of the system that powers our store. A full list can be found on Shopify’s Cookie Policy page.

Cookies help us remember settings, understand how visitors interact with our site, and improve overall usability. You may also encounter Cookies placed by outside providers for analytics or advertising purposes.

Disabling Cookies
Most browsers accept Cookies automatically, but you can adjust your settings to block or remove them. Be aware that doing so may affect how parts of the website function. Some actions or pages may no longer work as intended.

You can also manage your Cookie preferences through the banner that appears when you first visit the site.

Section 8 – Updates to This Policy
We may revise this Privacy Policy from time to time. Any changes will take effect as soon as they are posted on the website. If we make a significant change, we will note it clearly so you understand what has been updated. If our business is transferred or merged with another company, your information may be passed along so we can continue providing our services.

Customer Service Hours:
Monday to Friday: 9:30-17:00 GMT

Email: support@simplybrit.co.uk
Phone:

Business Information
Shop Name: Simply Brit

Address:
52 Waldo Road
London NW10 6AX
United Kingdom